Odoo Functional Support

Addis Ababa, Ethiopia

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Provide functional and user support
  • Gather, analyze, and document client requirements, ensuring accurate functional specifications
  • Coordinate with the technical/development team to communicate requirements and validate solutions
  • Monitor system usage, identify recurring issues, and suggest process or system improvements
  • Ensure timely follow-up and resolution of support tickets and maintain SLA commitments.

Must Have

  • Strong knowledge of ERP System 
  • Ability to analyze business requirements and map them
  • Good understanding of functional workflows and data relationships
  • Excellent communication skills (verbal and written)

Nice to have

  • knowledge of Odoo functional modules
  • Basic understanding of Odoo technical concepts
  • Background in accounting or finance
  • Strong analytical skills

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

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